Delivery information

🚚 Delivery Information

Heavy Smash Salvage – Used Spare Parts

Thank you for shopping with Heavy Smash Salvage. Below you’ll find all the details about our shipping process, delivery times, and policies.

📦 Order Processing

Orders are processed within

1–2 business days

Orders placed after 2:00 PM are processed the next business day

You will receive a

confirmation email with tracking details

once your order has been shipped🌍 Shipping Areas

We currently ship to:

🇪🇺 European Union countries

🇬🇧 United Kingdom

🇳🇴 Norway

🌍 Selected international destinations (contact us before ordering)

If you are unsure whether we ship to your country, please contact us before placing your order.

⏱ Estimated Delivery TimesLocationEstimated Delivery TimeDomestic (within country)1–3 business daysEU Countries3–7 business daysUK & Norway4–8 business daysInternational7–14 business days

Delivery times may vary depending on customs clearance and courier conditions.

💰 Shipping Costs

Shipping costs are calculated automatically at checkout based on:

Package weight

Size of the part

Delivery destination

For large items (engines, gearboxes, body panels), freight pricing may apply. We will contact you if additional arrangements are required.

🚛 Large & Freight Items

Heavy or oversized parts such as:

Engines

Transmissions

Axles

Body panels

Bumpers

Are shipped via pallet freight.

Please ensure:

Someone is available to receive the delivery

Delivery address is accessible for a freight truck📦 Packaging

All used spare parts are:

Carefully inspected before shipping

Securely packaged to prevent transport damage

Wrapped and protected for safe delivery

Fragile components (electronics, lights, modules) receive extra protection.

🔎 Order Tracking

Once your order has been dispatched, you will receive:

A tracking number

Courier details

Estimated delivery date

If you do not receive tracking information within 48 hours, please contact us.

⚠️ Delivery Issues

If your package:

Arrives damaged

Is missing items

Has visible transport damage

Please:

Take clear photos of the package and product

24 hours of delivery

We will resolve the issue as quickly as possible.

🏪 Local Pickup (Optional)

Local pickup may be available by appointment.

Please contact us after placing your order to schedule collection.

📞 Need Help?

If you have any questions about delivery or special shipping requests, contact us:

Heavy Smash Salvage Customer Support

Email: info@heavysmashsalvagelp.com